A HOLD on a date and time slot is a courtesy given to potential new clients it is not a guarantee for service to be expected.
In the event that a potential client doesn’t follow-up with confirmation for service request and completing the appointment set-up they will lose their hold on the date and time slot requested.
We understand that people do not like to be obligated to any type contract that isn’t absolutely necessary to their life but massage is a self-care and self-preservation commitment that you’re initiating and we are here to help you achieve this goal effortlessly but please understand that LMT’s work in a feast or famine industry appointments can not be held indefinitely without confirmation or payment for booking. If your appointment is COD then please communicate that when scheduling and be ready to submit your payment for services rendered at the conclusion of your appointment.
Note, any COD appointment that is no-call/no-show by a potential client they will be billed a $25 missed appointment fee to the address provided and they will not be allowed to rebook until that fee is paid to that LMT who was ready to begin your appointment.
Repeated no-call/no-shows will remove you as a client to Mi Naturale, LLC.